Logo disappears

Posted in: Newspaper
Post count: 65
PedroMiguelMoreira
#101515
Mar 22, 2016 at 5:33 pm

Hello,

My site is http://www.videosupporters.com

When the site opens, my logo appears during 1 second, but after my logo disappears (it appears the logo of newspaper).

How can I solve this problem?

Thank you.

Best regards,
Pedro Moreira

Post count: 23312
Catalin
#101606
Mar 23, 2016 at 10:03 am

Hello PedroMiguelMoreira,

I have checked your website and I did not saw any problems with your logo. If your problem reappears, please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. It could be an error caused by your untested plugins which might interfere with the theme.

Hope this helps and let us know how it goes!

Thank you for the message!

Post count: 6
Cedasie
#101920
Mar 24, 2016 at 2:03 pm

Hello,

I have the same problem

I check all active plugins but nothing has changed.

langues-asiatiques.com

Post count: 23312
Catalin
#101939
Mar 24, 2016 at 3:59 pm

Hello Cedasie,

Unfortunately, I cannot access your website and therefore -> http://screencast.com/t/9kgUlsyS9, I cannot inspect your issue. Please solve the problem with the loading of your website and then please let us know if your issue reappears so I can inspect it closer.

Thanks.

Post count: 6
Cedasie
#102238
Mar 27, 2016 at 5:51 pm

Hello,

At first I transfer a website to a new web hosting. At that time the logo was not there. I uploaded the demo and the logo taken it up.

It’s already ok.

Thanks

Post count: 23312
Catalin
#102379
Mar 28, 2016 at 2:07 pm

Hello Cedasie,

Ok, I am glad that you have managed solving this problem. On the future, if you need more assistance we will glad to help you.

Thank you for the message!

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