Faulty visual composer

Posted in: Newsmag
Post count: 9

My newsman was working well until an update of wordpress became available. I updated it, and the plugin ceased to work. I tried to follow instructions on how to activate it. It did not work. I deleted the entire website, and reloaded it. Nothing.

My impression is wpbakery.com has overruled the previous ‘visual composer’ while updating wordpress, and directs you to their website to buy the updated version of the old visual composer. Now, there is a change in the configuration of visual composer as included in newsmag, making it hard to overrule the instructions in the style sheet (CSS).

Can someone help out?

Post count: 6535

Hi

I am not sure how you’ve tried to activate the Visual Composer plugin as it comes bundled with our theme and you don’t need any activation code for it. You can ignore the activation message because basically when you bought our theme you got a license for all plugins included in its path.
If this is not what you mean please provie more details about your issue so I can inspect it closer and get back to you with a more accurate answer.

Thanks!

Post count: 9

Andrei, thanks for your quick reply. Basically let me begin with the first problem. There was an update of wordpress that was available. I have updated my wordpress. Then suddenly, I realised that my visual composer was not working. So, the elements were frozen, and the configuration of this visual composer was different.

As a result, I couldn’t drag and drop new boxes from visual composer. When I published the home page, all the videos on the homepage were frozen. But when you click on the video and go to its page, the video is available and working.

After several attempts to figure out the problems, I deleted the entire website, included wordpress. I uploaded wordpress again and then uploaded newsmag file. I have followed the instructions on the plugins that come with it, included visual composer.

The problem did not solve. I realised that the plugin of the visual composer was probably the cause of the problem. So, I decided to load it from the file in my computer and follow your instructions. It did not solve the problem.

I came to realise that there was a new visual composer. Its message reads:Welcome to Visual Composer 4.11
Congratulations! You are about to use most powerful time saver for WordPress ever – page builder plugin with Frontend and Backend editors by WPBakery. Although from your documentation, there was a clear indication that newsmag comes with visual composer, I decided to go ahead and buy this new visual composer.

It has to be activated and now all the functions of visual composer have been restored. I can drag boxes and place them on the home page.

But when you publish the home page, the problem is still there. The videos on the home page are frozen while the videos in individual pages are working.

I hope I have made myself more comprehensive.

Thanks for your help.

Boke

Post count: 6535

Hi

After WordPress’s last update V 4.9 of Visual Composer, which was included in theme’s path, had some issues and there wasn’t possible to edit the page anymore. Also there was a jQuery conflict but we update the theme and not these issues are fixed. In the update we included V 4.11.2 of Visual Composer which works fine with WordPress V 4.5.
Make sure you update the theme at current version available on themeforest, V 2.3.6, update the Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/
Also deactivate all plugins, leave just Visual Composer active, clear all caches then test again.
Let me know how it goes and if you still can’t manage to solve this issue provide your site url so I can inspect it closer.

Thanks!

Post count: 9

Thanks. I will try to update

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