Update Required

Posted in: Newsmag
Post count: 7

Hi I am having a problem with my featured images. None of them are showing and I can’t reload a new image to any of my posts. I phoned my domain support and they informed me that wordpress has gone through some updates and that this theme has not been updated to accompany these change. My site is looking awful without images as it showcases multiple posts on the homepage. I need a solution on this ASAP!. Thanks very much.

http://isoulscience.com

Post count: 9544

Theme was updated this week for WP 4.5; check your download folder on ThemeForest, also sign up for ‘update emails’ there so you know when the theme has been updated 🙂

Thar ASAP enough for ya ?

Good luck!

Post count: 6535

Hi @lmolengraaf

We updated the theme and included the latest version of Visual Composer, V 4.11.2, which is testes and works fine with WordPress. Also we fixed the jQuery conflict so try to update the theme and the VC plugin following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ clear all caches and test again.

Thanks!

Post count: 7

Thanks very much. I updated to the latest version. However now I have not been able to upload any new media. I am not sure what is happening now.

Post count: 6535

Hi

I’ve checked your site and noticed that you’re using an older version of Visual Composer plugin. Try to update the plugin at V 4.11.2 which is included in theme’s path, /plugins folder: https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ clear all caches and test again. Also check the parameters from system status and make sure that they have the values indicate in our documentation: https://forum.tagdiv.com/system-status-parameters-guide/

Thanks!

Post count: 2

Same Problem is with my Website Right News TV. First Problem is that, when i Upload my Image with in the Post, a HTTP error message comes. But the same image is uploaded and it works inside the post and in admin panel (during editing). This image (with error during uploading time) don’t working on my Home Page.. Please check my website.

The main thing is that, in recent 24 hours, I have updated my Theme with the Fresh copy of my Newspaper theme. I was facing a problem with Visual composer. But after Updating the new update, visual composer is working good but it generated the new problem of not loading image on my home page and Http error during uploading. Now my website home page is not loading those images which are uploaded with error.

Post count: 2

I also have increased memory limit to 64 MB. But the same error exist. Here is a picture Story of my Problem..

1- When I upload an Image:

When I upload an Image

2- When I search the same image which uploaded with Error message.

When I search the same image which uploaded with Error message

3- Error Image Exists and allows to insert and edit

Error Image Exists and allows to insert and edit

4- The image workis good inside the post.

The image workis good inside the post

5- When I set this iamge as a feature image it also Works.

When i set this iamge as a feature image it also Works

6- But on The home Page it does not Working till last Update of theme (Yesterday).

But on The home Page it does not Working

7- The Same Image is working Properly in Revolution Slider. But other parts of the Home Page these images are not Working.

The Same Image is working Properly in Revolution Slider

Post count: 7

I seriously can’t figure that out. I tried to deactivate the plugin and it took down all of my featured images and I couldn’t find the new file to update. Its not on the plugin list…..?

Post count: 23

i get case same but this case solved.
i fix that with change permission folder wp-content/upload 755 to 777
it not recomended 😀 😀

Post count: 7

Where is the themes path plugin folder? Is this in the original zip file I downloaded? I don’t understand what to do…. this topic should not be closed…. i still need help.

Post count: 6535

Hi

Sorry for the delay, we don’t work o weekend.

@HowWikiHow
and @lmolengraaf make sure you have the permission for the upload folder set to 777 and also the parameters from system status have the values indicated in our documentation: https://forum.tagdiv.com/system-status-parameters-guide/
This issues has been reported on WordPress’s forum so you can take a look at this topics as it may help: https://wordpress.org/support/topic/media-library-broken-5https://wordpress.org/support/topic/http-errors-on-media-uploads-after-45-update

Thanks!

Post count: 7

Thanks for getting back to me. All of this seems to be getting to complex with my limited knowledge base of development. Is there a resource you can refer me to in order to have three updates completed on my behalf?

Post count: 6535

Hi

We tried to make the update process as simple as possible so there aren’t necessary many coding skills in order to complete it. Here you can check our documentation for more details about the update process for the theme and for Visual Composer plugin: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/
The plugins included in theme’s path can be found in Newsmag-tf/plugins folder: http://screencast.com/t/s0oShZgTV0f

Let us know if you need further assistance on this.
Thanks!

Post count: 7

Ok yes thanks updating was easier than I thought. The instructions were great… however after updating the theme and the visual composer plugin I STILL cannot upload new images nor set the featured image. Can you please let me know what to do next?

Thanks

Post count: 6535

Hi

Check if the parameters from system status have the values indicted in our documentation: https://forum.tagdiv.com/system-status-parameters-guide/http://screencast.com/t/tgePXWHyv
If you still can’t manage to solve this address us via email at contact@tagdiv.com including a link to this conversation and also give us wp-admin and ftp access so we can have a closer look at this and we will get back to your as soon as possible.

Thanks!

Viewing 15 posts - 1 through 15 (of 15 total)
The forum ‘Newsmag’ is closed to new topics and replies.