hi my site is dochoffman.com, the site has been working fine until a couple of days ago when all the images on the site began to malfunction. All our blog post images are set as featues images and are currently not displaying…
please advise
thanks
Hello saffamatt,
I have checked your website and I saw that you have some js errors in your console. I suspect this issue come from your untested plugins which interfere with the theme and could create some unknown issue. Please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Before this, you can try to disable the lazy load feature from theme panel if this is active, like this -> http://screencast.com/t/Wmjkad9U
Also, please try to update the theme to the latest version (6.7.1) and the Visual Composer (4.11.2).
Hope this helps and let us know how it goes!
Thank you for the message!
I’m having the same exact issue please let me know what you find out. Our website is: PelicanNewspaper.com
Thank you,
Chelsea Learn
This is a new website and we only have 2 plug-ins operational.
The website was working properly for the last 2 months, it’s only be in the last 3 days that this issue has occurred.
I have turned off all the plug-ins and the lazy load, I then refreshed the page and everything was working perfectly again.
I then reinstated all the plug-ins I have currently running on this website and it seems to be working okay.I then turned on lazy load and refreshed the page and all the images were not displaying any more.
This tells me that there is an issue with the lazy load JavaScript, which is disappointing as this is a cool function to have on the website. I’ve noticed that other people in this forum also have issues with the lazy load functionality.
It would be really great if you guys could look into this and maybe put a fix to this bug.
Thanks
Hi, we have figured out that the issue with the images not display has to do with the lazy load functionality.
Turn this off and the images should be working fine.
Good luck
Hello all,
@Pelican, please follow the steps which I presented you above and try your theme without untested plugins.
@saffamatt, please notice that it is not a bug in our theme with the lazy load option. This feature is working good with the default settings and without untested plugins. It could be possible that your untested plugin to interact with this feature and create this issue. Here is talking about JavaScript which is too sensible and could create a lot of unknown issues.
Thank you for the message!
