Hi, i have a problem with sidebar on http://www.denzeny.sk. On resized browser window there is an error. Sidebar banner shows as an small icon.
Screenshot:
https://drive.google.com/folderview?id=0B1vAJdtrla0TNld3QlkxX0F2cW8&usp=sharing
Thanks for advice
Hi,
I have checked your site and the ad seems to display fine at the moment: http://screencast.com/t/cExn0MeOrRQ
Please provide more details if you still get this error.
Thank you!
Hi, a add a screenshot from my tablet on google disk/ same link/.
The error shows on smaller screen , when ,,Recepty,, block is alone. Not with ad in sidebar, as it is on your screen.
Thanks
Hi,
I’m not sure how the ‘recepty’ block should be ‘alone’. I have checked your site with an ipad mini and the ad displays properly not as a small icon. Please provide more details if there is an that happens in specific situations.
Thank you!
Hi
Try to resize Chrome browser on 640x960px
Thanks
Hi,
I already did that and tried emulators and devices themselves, but the ad still displays fine. Please try to clear your browser cache and check the ad again
http://screencast.com/t/PzbeyjHPulkE
Please try it on different machines to see if the issue is not local
Thank you!
Hi
https://drive.google.com/file/d/0B1vAJdtrla0Tb2U0N0Q3TlpDTEU/view?usp=sharing
You see, that your screenshot looks different. On mine is browser seted up to size in pixels, on which Post / ,,Ako ničíme prírodu,,..etc/ displays on full width. On yours there is all elements also with AD and block ,,RECEPTY,, on fullwidth of browser. The error shows only on some specific browser size . I tried it on multiple devices. Please, try to just manually resize browser to smaller size and it will show up.
thanks
For example: On cca 640 px width it shows up on multiple devices and also browsers.
Hi,
Sorry for not spotting this earlier, i was not looking on the mobile version, as i knew the ads dropped below the blocks. It seems something is preventing the css to apply properly. You can use this custom css to fix it and I will add this issue on our buglist for further testing:
@media (max-width:767px){
.td-pb-span4 .td_block_15{
float:none!important;
}
Thank you!
Hi
Thank you for your time.
But there is another issue.
https://drive.google.com/folderview?id=0B1vAJdtrla0TNld3QlkxX0F2cW8
After opening and scrolling mobile menu, it will show up an background image from baner. Thanks for your patience
Hi,
These 2 issues you have, are clearly some external css overwriting the theme;s. please try to disable all plugins except visual composer, clear cache and reset cdn files. Also if you have customization in place, please make a back-up of your code and restore the theme to it’s default values. In these cases a css fix is not the proper solution as you need to identify the root of the problem rather than covering it up with css.
Let us know how it goes.
Thank you!
Hi, I tried.
It didn´t help.
Please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect this issue. Please also include a link to this topic so we can identify you.
Thanks.
