Hello divTag team,
I have a few questions I am hoping you can assist me with.
1. Author and date only show on largest slot of Big Grid 3 (left side) and are tied in with single posts so turning them off turns them off everywhere. How can I disable date and author from big grid 3 only.
2. The only issue I found after we upgraded to php 7 is that the RSS feed stopped working. I have validated the feed and it is working properly. I keep getting the message: “An error has occurred, which probably means the feed is down. Try again later.” What should I try to resolve this issue? I have read that you suggest disabling plugins and re-enableing one by one but I didn’t add anything after we upgraded.
3. The News Ticker is not working unless I add a second copy in the visual editor. I’m using ‘Style 2’ and filtering through random posts. The speed is also a little fast.
4. How do I get the Mega Menu sub categories to show on the left instead of under the posts?
Our site can be found at: https://chronicledev.durhamcollege.ca/
Thank you for your time, I look forward to hearing from you.
Nick W
The Chronicle
and by divTag, I mean tagDiv*
Hello,
1) In order to remove the date and time only from a big grid, you can use css like so:
.td_module_mx5 .td-module-meta-info{
display:none!important;
}
Just add the code in the theme panel->custom css box.
2)unfortunately php 7 is not yet tested with our theme. We recommend version 6.
3) I’m not sure how you are implementing the news ticker, but it can be added in visual composer and filtered like so: http://screencast.com/t/SPUUdUoGG
Please provide an example of how you are implementing the news ticker and where so we can figure out how to help.
4) Hi, the mega-menu sub-categories are shown on the left in the newspaper theme. if you use newsmag, then they will be under the posts and there is no easy way to move them. (If you use newsmag, you also wrote in the wrong forum. I can’t tell as I can’t access your site.)
Thank you!
Thank you for the help,
I’ve fixed the 1st issue and I will look into alternatives for the RSS as that is the only thing affected by php7 on the site right now.
For the news ticker, I have taken screen captures of the problem I’m having.
Backend with one news ticker: http://screencast.com/t/kB6JhFtBb
Site with only one news ticker: http://screencast.com/t/1goyiDNa
Backend with two news tickers: http://screencast.com/t/OSGKk5sa9lBd
Site with two news tickers: http://screencast.com/t/Q3OhKZZ7rYB
I hope those can help explain the problem.
I am using the newspaper theme but our sub categories are listed underneath the posts. I have read the documentation regarding the mega-menu and did not find anything that we are doing incorrectly.
Thank you for the assistance!
Nick
Hi,
Please try to disable all plugins except visual composer, clear cache and reset cdn files in order to rule out a plugin conflict. If the problem is still there with the news ticker, please send us an email at contact@tagdiv.com and provide wp-admin se we can login and inspect the issue.
As for the mega-menu, please follow this topic to see how you should set it up properly: https://forum.tagdiv.com/topic/mega-menu-not-working/
Thank you!
Hi Bogdan,
I was able to figure out what I was doing wrong in the mega-menu and have it working properly now.
I’m having trouble finding the right code to alter the title in the large post of big grid 3.
Trying to add padding under the title and most likely add an outline or shadow to the title:
http://screencast.com/t/7QEdqZCNb
I will work on ruling out a plugin conflict for the news ticker.
Thank you!
Nick
Hi,
There is no setting in the theme for this so it will have to be made custom. Use tha browser inspector to find the title and add padding to it with css like so:
.td_module_mx5 .td-meta-info-container{
padding-bottom:20px!important
}
If you want to add a shadow or outline to the title, you can do it from block settings by selecting a big grid style 4 from block settings and then changing the color like so:
.td-grid-style-4 .entry-title{
background-color: rgba(7, 0, 0, 0.36);
}
Hope this helps.
Thank you!
Hi,
I was not able to style the post title. I didn’t see anything in block settings aside from turning category tags on or off. We are using big grid 3 so I also tried switching the 4 for a 3 but it did not help.
I also was not able to solve the news ticker issue from above in this topic. I have made an admin account for tagDiv and sent the information to the email address provided above.
Thank you for all of your continued support!
Nick
I am not sure if it was me adding a new component in the visual composer or if you have been in the back-end and done something but the news feed problem seems to be resolved.
I am still trying to find the correct CSS code to style the title in the big grid 3. I need to give the text some form of decoration as I have removed the shadow on the images that helps make the title more readable.
Thank you,
Nick
Hi,
We have not found your email yet, so please send it again and add a link to this topic inside the email’s content so we can find it with the search option.
As for the big grid title, I posted a solution above. You need to style it with css.
Thank you!
I have solved the problem I was having with the news ticker. The ticker was under the menu and was being cut off, I have moved it down and it displays correctly so we do not need that to be looked at anymore. Thank you.
As for the problem with the titles. I have attempted the fix you provided above but I was not able to change anything. I have looked through block settings and did not find anything other than being able to turn the category tag on or off, could you please provide an image of what I need to change in block settings?
I have added the code to custom css: http://screencast.com/t/gI6PW2vf
I need to make the titles stand out because without the black background over the grid, it is difficult to read:
http://screencast.com/t/U36DzzgUk
Thank you!
Hi,
If you want to make the titles stand-out please remove the previous code and use this css in the custom css box:
.td-big-grid-post .entry-title a{
background-color: rgba(0, 0, 0, 0.51)!important;
}
Alternatively you could use the grid style 4 from block settings:
http://screencast.com/t/xtTj3BBij – http://screencast.com/t/jnYD1nrUe79Y
Thank you!
