Exchange API error

Posted in: Newspaper
Post count: 19
123tlumacz
#111187
May 10, 2016 at 11:46 am

Hi,

I just updated to the 7,0 version.

On the buttom of the homepage i added Exchange block. Insstead of exchange rates it gives me error:

Exchange API error: Api call failed

Website: http://ceo.com.pl/

Can you help me to find the problem?

Post count: 22421
Bogdan B.
#111267
May 10, 2016 at 2:20 pm

Hi,
I tested the exchange block again on my end but it works as expected http://screencast.com/t/ijw9X0oIS. I could not find the exchange block on your site, maybe you removed it. Please create a dummy page with this block and the error so we can inspect it.
Thank you!

Post count: 19
123tlumacz
#111273
May 10, 2016 at 2:27 pm

Hi here is the new page: http://ceo.com.pl/aktualne-kursy-walut

Post count: 22421
Bogdan B.
#111283
May 10, 2016 at 2:55 pm

Hi,
Did you set up the exchange widget from block settings: http://screencast.com/t/GsRkc79ZGg1w
If you still cannot get it to work, please try to disable all your plugins except visual composer, clear cache and reset cdn files if you use it.
If everything else fails, please send us an email at contact@tagdiv.com and provide wp-admin so we can login and inspect the block element.
Also include a link to this topic so we can identify you.
Thank you!

Post count: 19
123tlumacz
#111286
May 10, 2016 at 2:56 pm

OK! thank You I will do that

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