Dear Tagdiv
Newsmag could not show thumbnail on mobile device (ipad, iphone), but on PC device is normally
need you support
regards
Hi
Make sure that you’re using last theme version available on themeforest, V 2.3.7 and also update Visual Composer plugin at V 4.11.2 which is included i them,e’s path. Here you can check our update documentation for more details in this regard: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/
Also try to deactivate all others plugins except VC, clear all caches, purge cdn files if you’re using then test again.
Let me know how it goes and if you still can’t manage to solve this please provide your site url so I ca have a closer look.
Thanks!
Dear Sir,
already using the last update the theme and visual plugin and disable,enable cache plugin but still same. we using other plugin:
All In One WP Security
BackUpWordPress
Custom Sidebars
Facebook Comments Plugin
Facebook Like & Share Button
Google Analytics Dashboard for WP
Pilih Google XML Sitemaps
Google XML Sitemaps
Jetpack
Monarch Plugin
NextScripts: Social Networks Auto-Poster
tagDiv Social Counter
WP Retina 2x
WP Statistics
WP Super Cache
WPBakery Visual Composer
WPBakery Visual Composer
Yoast SEO
need you support sir
regards
Hi
Please provide your site url so I can have a closer look at this issue.
Thanks!
