Social Counter not working

Posted in: Newspaper
Post count: 2

Hello. The social counter is not working on my site. Twitter is good but the FB counter is zero. Please help.

Also, about the Revolution Slider, is there a way for you to send me a copy of this free premium template? https://revolution.themepunch.com/wordpress-slider/

Thanks!

Post count: 23312

Hello firethreedesigns,

Please ensure that you have the right version of Social Counter in order to achieve best results. So, if you have the latest version of Newspaper (v 7.0) you should have the Social Counter 4.0 and if you have Newspaper 6.7.2 version you should have 3.2 version. Please notice that in both cases you will have the Visual Composer 4.11.2 version. Try to clear all you caches and test in again and check the results.
So, please notice that our theme does not have tested the premium version of Revolution plugin and it is not available with our theme. All of the theme plugins are come bundled with our theme folder which you can download from Theme Forest. So, if you want to have the premium version of Revolution Slider you should but it but please keep in mind that we cannot say for sure if it will work or not with our theme because it was not tested with our latest version.

Thank you for your understanding!

Post count: 2

Thanks. I did all that but still not working.

Post count: 23312

Hello firethreedesigns,

Please try to disable all the plugins, leave just Visual Composer to active, clear all caches, purge CDN files and install only the plugins that come bundled with our theme and rule out the conflicting plugins. It could be a plugin issue that causes this.
If you need more assistance in this regard because your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect the problem. Also, please provide the link of this topic so we can know who you are and what the issue is.

Thanks.

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