Newspaper7 update theme error

Posted in: Newspaper
Post count: 17
Castle Yen
#112668
May 15, 2016 at 6:40 pm

Hello tagDiv
Thanks for your frequent update, but there are some errors affter I updated.
My website: http://www.blackcoffeeseries.com
First, it seems like that the mobile sidebar is overlaped on the web theme in a strange way.I did not change any setup after the update.
screenshot1:http://i.imgur.com/AhHxtyZ.png
screenshot2:http://i.imgur.com/BPUPsMm.png
Second, I can not activate the mobile theme and I guess this error is related to the first.
screenshot3:http://i.imgur.com/N0VHKGb.png
Please help me find out the solutions. I downgrade the theme to 6.7.2 for now to fix the problem.

Best Regards
Castle Yen

Post count: 22421
Bogdan B.
#112831
May 16, 2016 at 11:56 am

Hi,

1) This seems to be gone now. It is a common issue created by cache either a caching plugin, a cdn or server cache. It got cleared/updated so now it displays properly. The issue was the old css file being served from the cache.

2) I’m not sure exactly what the error says as we do not speak your language :). Try to activate it again and translate the error message for us so we can tell what is going on.

Thanks.

Post count: 17
Castle Yen
#113038
May 17, 2016 at 7:11 am

Hello Bogdan B
Thanks for your reply.

1) So if I clear all the caches then the problem will be solved?
2) Sorry, let me translate it.
The system information says: the header of the mobile theme plugin is incorrect, and the download of plugin failed (or be forbiddened). I did not change any setup before I installed the mobile theme plugin, but it just did not work.I really want to try the new function, so help me fix this:)

Best Regards
Castle Yen

Post count: 22421
Bogdan B.
#113124
May 17, 2016 at 2:15 pm

Hi,

1) The mobile menu problem is generaly caused by the old style.css from newspaper 6 being cached and served on the site from the cache. That causes the layout to break so clearing caches will eliminate caching issues.
On your site you no longer have the overlaping mobile menu: http://demo.tagdiv.com/newspaper/td-post-aston-villa-beat-liverpool-to-join-arsenal-in-the-fa-cup-final/

2) Please disable all plugins except visual composer and activate the mobile theme without other plugins. Some plugins can cause conflicts with our mobile theme.

Let us know how it goes.
Thanks.

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