Backend editor / Visual Composer does not work

Posted in: Newspaper
Post count: 38
Timo
#113289
May 18, 2016 at 5:28 am

Hi,

for me the backend editor/ visual composer does not work at the moment. When I am working on an article and switch from classic mode to backend editor, my article does not appear anymore.
Here is a screenshot in classic mode: https://www.dropbox.com/s/z2s8qm33dk5i4p5/Screenshot1.png?dl=0
And here is what I see after clicking on “backend editor”: https://www.dropbox.com/s/1wthb0jahzx3yvc/Screenshot2.png?dl=0

In the backend editor screen I can not add any elements, after clicking on one it just does not happen anything.

First I thought the problem might occure because I havent updated to Newspaper 7 yet. But I did that now it nothing changes.

Appreciate your help!

Timo

Post count: 23312
Catalin
#113403
May 18, 2016 at 2:31 pm

Hello Timo,

Please ensure that you have fully updated your theme to the latest version of it (Newspaper 7.0.1). Also, please ensure that you have updated and your plugins ->Visual Composer must have 4.11.2 version, Social Counter 4.0 version. Try to clear all your caches and test it again. Very important is to update these only through FTP because it is the surest method for updating.

Hope this helps and let us know how it goes!

Thanks.

Post count: 38
Timo
#113683
May 19, 2016 at 7:18 pm

Worked, thanks for your help!

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