Hello,
Here is how a search page looks like — https://gyazo.com/3a8a8eed53f61874e74481a21aca6cd0
The page I’m refereing to is here — http://freesmi.by/?s=%D1%84%D0%BE%D1%82%D0%BE
Can you please advise how to fix it?
Thanks.
Just to make sure we are on the same page — I have already run force thumbnail regenerator plugin via all my images. The rest of the images looks fine. THe only issue is with the images in search page
Hello m_kot,
I have checked your website and you console and I saw that you have some js.errors through it and also, you are using a lot of untested plugins which might interact with our theme and create a lot of unknown issues. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches, purge CDN if you are using the CDN and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please check our demo version and there you can see that the search page is working well.
Hope this helps!
Thanks for your understanding!
Hello,
I followed your directions, cleared the cache and disabled all the plugins. Here is the video proof https://youtu.be/r_PiYbdvxmg Unfortunately it didn’t help. Please advise.
Thanks,
Denis.
Hi
I’ve checked your site and noticed that the images used for module 16 are not cut at the right sizes, that’s why the page layout it’s affected. Try to regenerate your thumbnails following this guide: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Thanks!
Actually I already did it 2 times
1st time with this plugin — https://wordpress.org/plugins/regenerate-thumbnails/
2nd time with that plugin — https://wordpress.org/plugins/force-regenerate-thumbnails/
I followed the instructions very carefully. Unfortunately in both cases it didn’t help 🙁
Hello mc_kot,
First of all, please try to switch your theme to default one and check if there you will have this problem on the search page. Also, please try to make a new install with the latest version of the theme and check there if this issue persists. It is very important to try this because it is possible that your install to be affected and that’s why to appear this issue on the search page. Please try to make this new install and update your theme from scratch without untested plugins, only with Visual Composer and see hot it works. After this, if your problem is still there after these changes, please let us know. Also, please notice that our theme does not have this type of behavior for search page, as you can see in our demo preview, here -> http://demo.tagdiv.com/newspaper/?s=decorating There you can notice that the thumbs are generated and have 150*150 size dimension -> http://screencast.com/t/C3NouhkRMaM , while on your site, these are not generated as properly, as you can see here -> http://screencast.com/t/Hxar57UB9pP Clear all your caches and check again the results.
Hope this helps!
Thanks for your understanding!
Hello Catalin,
When I switch to the default theme or another theme (I tried 3 themes in a raw) I do not experience any issues with images displayed in search.
I also deleted theme and installed it from the very beginning, turned off all plugins except Visual Composer, but it didn’t help (I did it 2 times just in case). 🙁
Thanks
Hello mc_kot,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, please provide the link of this topic so we can identify you.
Thanks.
