Probleme visual composer on newspaper theme

Posted in: Newspaper
Post count: 20

Hello,
I wanted to completely redo my homepage, and I enjoy for the last update.
But it seems that since I did the last update, nothing works properly.
There have a big problem with viewer and column selection in the back office.
See screen-shot.

Before i have that : Before

And now with the same configuration, i have that: Now

Seriouly, i don’t understand
Could you help me to resolve this probleme?

Thank you in advance

Post count: 22421

Hi,
We usually do not recommend using the split columns in a 1/2 and 1/2 layout. We recommend using these 3 types: https://forum.tagdiv.com/how-to-use-visual-composer/
I have tested this though on my end but the result is this one: http://screencast.com/t/olwJF76vkPIj
Please try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. Maybe you have a conflicting plugin that causes this. Or maybe you have some custom css that changes the layout. Please also check any css code you might have added.
Let us know how it goes.
Thank you!

Post count: 20

Hi,
I’m sorry, but since i update, everything goes wrong.
I do everything you say, i use se second choice for the columns, disable all the plugins except visual composer, clear the cache, remove all my custom css, and i’m not using CDN files.
And nothing change.
I try everything on the back office, just put block with visual composer, and try template too.
Anything are brocken. I don’t understand, I need to make this site for a client for the end of the week, last dead-line, and now i don’t know what to do.

You can see it online here.
http://www.farawaytrip.com

Please help.
Thanks in advanced

Post count: 20

For information i have no modified or do something on the page of php, just make some css, that i removed now.
I just have update newspaper to version 7. I had install the plugin tagdiv mobile theme and activate it, but not being what I expected I deactivate it.

Post count: 23312

Hello nelson,

Please try to make a new install from scratch and install the latest version of Newspaper with only required plugins and see how it works and check the results. Please let us know if your problem is still there and for this new install.

Thanks for your understanding!

Post count: 20

Really??? That’s your answer to resolve my problem?
I installed from scratch already one time, and lost evrything i made from the beginning.
I can not do this everytime.
I don’t touch the code, because I don’t know very much, but it seems there are a class name “vc.composer” “xs” something” 100% in css plugin that broke everything. While i never touched these css there. Because i’m not a expert.
The problem come since i install the version 7, i think it come from there or the plugin, but there have a problem.

Post count: 23312

Hello nelson,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page. Also, please provide the link of this topic so we can identify you.

Thaks for your understanding!

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