Social Counter not Working

Posted in: Newspaper
Post count: 5
rajanpandit
#114981
May 25, 2016 at 4:15 pm

I have just now update my Newspaper theme to 7.. I just delete the old theme 6 and update to 7… everything is working fine except Social Counter Plugin.. I have place social counter on my homepage.. but now I can’t see anything… it is available on the page.. but grey half icon are visible only…

Post count: 23312
Catalin
#114996
May 25, 2016 at 4:50 pm

Hello rajanpandit,

Please ensure that you are using the latest version of the theme (Newspaper 7.1.1) and also, the latest version of the required plugins, like this –> Visual Composer ->4.11.2, Social Counter ->4.0. Try to clear all your caches and test it again and check the results. Also, please notice that you have set properly the Social Counter plugin according to our documentation here -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/

Hope this helps and let us know how it goes!

Thanks.

Post count: 5
rajanpandit
#115480
May 28, 2016 at 11:48 am

Thanks for reply.. after updating the plugin… it is working,,,

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