Hello,
We have a big discrepancy in numbers between onsite page views count and Google Analytics statistics.
Onsite Pageview counter shows 19 views, while GA reports 1600 views.
Thanks
Hello neoprofit,
I assume that’s most likely a cache issue…please try to clear all your caches and test it again and check the results.
Hope this helps and let us know how it goes!
Thanks for your message!
This is not a cache issue. I opened a page from another browser, pageview counter shows 200 when GA reports more than 1600 views. What could it be?
Hi,
Did you by any chance change themes recently? As if you have, our theme only counts the views from the moment you installed the theme. It cannot count back the views from your previous theme, but analytics does.
If this is not the case, then a js error could also break the counter and make it not work as expected. Please provide a link to your site so we can inspect the count and see if it increments.
Than you!
As far as I know there were no updates. Here is the link for the page: http://karavan.ua/%D0%B7%D0%B2%D0%B5%D0%B7%D0%B4%D1%8B/%D1%81%D1%82%D0%B8%D0%BB%D1%8C-%D0%B6%D0%B8%D0%B7%D0%BD%D0%B8/%D1%80%D0%BE%D1%81%D0%BA%D0%BE%D1%88%D0%BD%D1%8B%D0%B9-%D0%B8%D0%BD%D1%82%D0%B5%D1%80%D1%8C%D0%B5%D1%80-%D0%BD%D0%BE%D0%B2%D0%BE%D0%B3%D0%BE-%D0%BE%D1%81%D0%BE%D0%B1%D0%BD%D1%8F%D0%BA%D0%B0-%D0%B4/
250 pageviews.
GA reports 1955 unique views.
Where are the onsite pageviews statistics stored? May this be the problem?
Thanks
Hi,
I see the post you mentioned is added on 27.05.2016. Did you have newspaper then or another theme. That was what I was trying to say. The theme will only count from the moment you activated it. It will not count if you had any other theme installed previous to this date. AS for the cache, its not the browser cache i mentioned but a caching plugin or a cdn server. You do have caching in place as if I hit the refresh button, the counter does not increment.
If this is not the case and you had the theme active at that time, are you sure the 1955 refer to this single post? if this is the case, then please send us an email at contact@tagdiv.com and provide wop-admin so we can login and inspect the counter. Please also include a link to this topic so we can identify you.
Thank you!
