Hi,
I have some trouble with creating custom sidebars.
I choose “Create a new sidebar”, give it a name, for example SidebarX. Then I go to the widget section and drag the elements I need under SidebarX.
After saving, it works perfectly. But if I set up a new Page with another sidebar, SidebarY, SidebarX is empty. In the widget section all the blocks are gone.
By creating a new custom sidebar, the sidebars created before lose their widgets. By loading the pages, the sidebars are still shown correctly. But I cannot make any changes afterwards. I need to set a new sidebar up.
What’s wrong?
Thanks for your support!
Best regards,
Roman
Hello cheekyrome,
I have tested on my side this case and everything seems to work as properly. I have created 2 new custom sidebars and have switched them to other category and the widgets from them still remain there. Please ensure that you are using the latest version of the theme (Newspaper 7.1.1) and also, the latest version of required plugins (Visual Composer 4.11.2 and Social Counter 4.1) and WordPress (4.5.2). Also, please ensure that this type of problem does not come from your untested plugins which could interact with the theme and might cause a lot of unknown issues, like this one. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches, purge CDN file if you are using the CDN system and rule out the conflicting plugins.
Hope this help and let us know how it goes!
Thanks for your understanding!
