Mobile

Posted in: Newspaper
Post count: 45
Roney
#118859
Jun 14, 2016 at 4:59 pm

I am not currently using the mobile theme .
because as I use a caching system , it confude with the screen size , and often appears in the desktop version mobile, and the mobile on the desktop.

I believe it is necessary to create a unique url for mobile.

type m.portalespigao.com.br

Post count: 23312
Catalin
#118909
Jun 15, 2016 at 8:35 am

Hello Roney,

I have checked your website and I saw that your mobile mode is not working properly. Please try to disable all the active plugins, leave just Visual Composer to active (4.11.2 version), clear all your caches, purge CDN file if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins. I have checked your Console and also, I have noticed that you have a js error and your Featured Images are not shown on your side -> http://screencast.com/t/jfEIE4n4 Most likely, this type of issue comes from your untested plugins. You can try to turn off the lazy load option from the theme panel and then you will have to check the results -> http://screencast.com/t/QYKeNgZKresJ

Hope this helps and let us know how it goes!

Also, if your problem is still there after this advice, please try to make a new clean install from scratch with the latest version of the theme, without any untested plugins and leave just Visual Composer to active and see how it will work the theme with the default settings.

Thanks for your understanding!

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