Hi there,
This page http://www.emprunter-malin.com/le-guide/ has anchors. The page used to smooth scroll to the anchors after the user clicks on the link, but since I updated WP Backery, the following happens :
1- the page goes directly to the anchor, without any smooth scroll.
2- after the page has gone to the anchor, the header diseappears.
There are no other plugin in conflict, I have already checked.
I downloaded WP Backery from the patch patch_2.3.1_3.0.
What did I do wrong ?
Thanks in advanced.
Hi
We removed smooth scroll from the theme so there is not a dis-functionality from Visual Composer. I am not sure why the header disappear after the page goes to anchor the anchor link as I’ve test this on my side and it works fine.
Please provide the shortcode from Visual Composer via http://pastebin.com/ so I can have a closer look and maybe I can helps.
Thanks!
I loved this smooth scroll…. Anyway, it seemd that I haven’t updated WP bakery correctly, now my system says that the plugin 4.11.2 is out of date, ans that I shall install version 4.12.
Could point me where I can donwnload WP bakery 4.12 ?
Hi
We didn’t included V 4.12 in theme’s path yet. This new version is in testing and after all tests are made we will update the theme and will included it in the path.
Thanks!
Ok then, I have embed my page code here : <iframe src=”//pastebin.com/embed_iframe/ndqKb11e” style=”border:none;width:100%”></iframe> as you required.
One thing though: during updating, my dev did not upload the css, fearing that it would jeopardize the design.
Thanks for your help.
Hi
I’ve tested the code you provided on my side and didn’t got any issues with it. The page it’s displayed fine and anchor links work well. I am not sure why the page these links do not work as well on your site but you can try to deactivate all plugins except Visual Composer, clear all caches. purge cdn files if you’re using then test again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.
Thanks!
Okay, I just sent an email to contact@tagdiv.com, from email address berbi98@gmail.com.
Thanks in advanced for your help 🙂
