Theme panel is broken after installing demo

Posted in: Newspaper
Post count: 4

Hello,

Today I thought it was a good idea to install a new demo template. But after this everything is going wrong.

The menus in the theme panel is for 50% broken. If I select for example “theme colors” and select some menus, the all collapse with “-1”.
I can’t edit anything in the theme menu.

If I go to ads, the menus are working, but the last couple of menu’s in the ads section is broken, same result “-1”.

Also when I save another footer, half an hour later it takes the demo settings again. So my settings saved is no 100% action. Saved the footer for the fourth time and now it works.

Another weird notice was after installing the demo layout it was auto posting blog posts from the theme demo. Also after deleting these posts they were installed again, and again and again, till I switch to the wordpress standard theme and switch back. Finally the autoposting is stopped.

But I think there is something not good in the theme. Before switching to the travel layout I have problems.

Latest theme version installed, system status everything green and working.

After searching for hours I can’t find anything wrong.

Thanks.

Regards,

Oscar

Post count: 23312

Hello photooseu,

Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches, purge CDN files if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins. If your problem is still there, please try to make a new fresh/clean install from scratch with the latest version of the theme using the FTP method and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Post count: 4

Hi,

thanks for letting me thinking again. I did made a fresh install without success. I also deactivated all plugins without any changes.

But, as you said I need a fresh install. I did a fresh install in the directory “newspaper”, but that didn’t work.

So, I made a new theme folder that I gave a random name. I installed everything in this new folder, activated the theme and everything is working again.

So if you choose the same folder it doesn’t work. Make a new folder and it works.

Strange workaround but anyway it works. The theme folder is just a name 🙂

Best regards,

Oscar

Post count: 23312

Hello photooseu,

It seems to be a little strange. Until now we do not have any bad reports in this case. I have glad that you could manage your problem.

Thanks.

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