Thumbnails problem in v3.6

Posted in: Newspaper
Post count: 31

Hello, i am using version 3.6 with big slide on the homepage. I am uploading every image of resolution greater than 745X483 but the thumbnails anywhere are not appearing correctly. Previously when i uploaded an image, the theme will automatically created many versions of it with different sizes but now the image remains same and any thumbnail is not looking correct, even on the big slider. Please reply quickly because it is spoiling the look of my whole website.

Post count: 322

Have a link to see?
What version of WordPress are you running?

Post count: 31

@Kronos17, i don’t remember the version name but i am pretty sure that i am running the latest version of wordpress that’s available and still if you want to see the link, here it is – http://goo.gl/BFV18V.

Tag Div team please reply because this problem is ruining my website’s look and i need a solution for it as soon as possible.

Post count: 322

http://screencast.com/t/Yjwff8mA

Go download the Regenerate Thumbnails plugin at http://wordpress.org/plugins/regenerate-thumbnails/. It’s free and recommended by tagDiv when you change an existing site to Newspaper. It may take a while to complete but once you activate the plugin look in your admin menu under Tools for Regen. Thumbnails and run it. If you experience any kind of timeout just run it again and again until it tells you that it has completed.

I see you have a lot of content. I ran that plugin with more. It took a while.

This will fix all of your thumbnails to the correct size. I also strongly recommend turning on cropping as picture above for all new images you add. With it on a lot of the work is done for you. Just make sure you upload about 800px wide images and it’s load and go for you.

Let me know if you anymore issues. 🙂

  • This reply was modified 12 years by Bryson T.
Post count: 322

BTW – If you were running the latest version of wordpress you’d have issues. I recommend upgrading to WordPress 3.9 and Newspaper 3.8 right away.

Read this guide first – https://forum.tagdiv.com/newspaper-v-3-7/ – and just upload the full 3.8 files where it says to upload files. The rest will work out. The 3.7 update had a major change.

WordPress 3.9 is a milestone upgrade meaning it’s not just bug fixes. They made some major changes to some parts of the software.

Post count: 31

@kronos i have already regenerated all the thumbnails. I am running this theme for more than 6 months now and everything was going fine until now. The theme stopped making extra thumbnails just all of a sudden. Also, i would like you to know that before when i uploaded any images, it automatically created many versions of the image in different sizes to use for thumbnails in different places but now the image just remains intact and when i check the uploads directory in wordpress i only found one image.
Also i am currently running WordPress v3.9 and v3.6 of the Newspaper theme. I just don’t want to upgrade the theme because i’ve entered a lot of custom code in the header and the new updates doesn’t have anything for me. I don’t need any of the new features they launched. Please provide any solution to the problem.

Post count: 322

I know what the problem is…

WP 3.9 contained some pretty huge changes, including media handling. Newspaper 3.7 specifically addressed these changes to maintain the themes compatibility with WP.

So it makes no sense to dig any further. You either need to revert back to WP 3.8.3 or upgrade the theme.

I’d strongly recommend that you take this time to do the following.

1. Revert back to WP 3.8.3 until the following steps are completed
2. Move all customizations from the parent theme to the Child Theme ( Child Theme Documentation – https://forum.tagdiv.com/child-theme-documentation/ )
3. Upgrade the theme to 3.8 following the specific instructions for the 3.7 update that are crucial future theme versions and your problem directly ( See the guide here – https://forum.tagdiv.com/newspaper-v-3-7/ – specifically note that the existing wpbakery folder must be deleted for 3.7 + to work )

It is a chore to move the customizations to the child theme but doing so means you can stay current on features and bug fixes without this headache in the future. Remember, every release of a theme and of WordPress includes bug fixes – not just the features you’re so eager to dismiss.

Good luck and please post back here if you run into any problems.

Post count: 31

@Kronos, due to some security updates in the wordpress 3.9 we thought that we should stay with the new update but I recently updated the theme to its version 3.8. Although, i haven’t posted anything out to see if the thumbnails are working correctly but on my homepage this code is displaying on top of the big slider — [vc_row][vc_column width="1/1"] and below the slider — [/vc_column][/vc_row]. please tell me how to remove it. and i will post about the thumbnail problem later.

Post count: 31

@kronos i sorted it out, i just had to re-create the homepage and it just went to being fine. i will let you and the tag div team after i post any new content on the website.

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Yeah, because the Visual Composer went from being a built-in feature to a packaged plugin I figured that might happen. Glad you got it sorted and please do let me know how it works. Cheers.

Post count: 3343

Hi,

@cooldude
when the WordPress doesn’t crop the images, that is from a plugin conflict(you can disable all plugins and make a test and see if images are copped) or missed GD library installed on your server.

You have large images, I’ve checked your site, all your images are not cropped.

Please make sure you have latest version WP + Theme 3.8 and make sure you install the Visual composer, all steps here: https://forum.tagdiv.com/newspaper-v-3-7/

Please check if you have GD library installed http://www.zoopable.com/check-php-gd-library-installed-or-not/

Thanks!

Post count: 31

@Marius, I upgraded the theme yesterday following all the steps in the guide but it didn’t worked for me. I just found out, that my server was missing php-gd library. I installed it and now everything is working fine. Thanks for support. But it would’ve been great if you replied a long time ago. But thanks anyway.

Post count: 3343

Hi,
Yep, sorry for the delay!

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