I’ve some infographics. Added one of the post in the blog. Current issues that I’m experiencing are
1) Since the size of infographics are large (2500 x 1500px). The image is set as featured image but it doesnt show up on homepage big block, it does show up on the post. http://www.healthizo.com/, you can check out my first post in the big block. When you click on the post it shows on the post page
2) I’m unable to add images in the wordpress post editor. I can set image as featured image, but cannot add more images in the posts.
3) Uploading large images such as inforgraphics in the gallery dont show up. How can I fix these issues?
Hello,
1) The thumb does not get created for the big grid. Please make sure you have the proper thumbnail selected here: http://screencast.com/t/0NdSS7ezS9q and then use the force regenerate plugin to regenerate your thumbs.
2) and 3) There is a limit for the size of images you can upload into wordpres. This is seen here: http://screencast.com/t/iFO8BDV3GAqT
You can use this guide to increase this limit: https://forum.tagdiv.com/system-status-parameters-guide/
Thank you!
hi thanks for reply. Even if i try adding smaller size images into the wordpress post editor, I’m not able to add images in the post. I can set feature images.
My image size is 2 mb
Hi,
If the image is smaller than the limit, then it must be other causes preventing you from uploading images. Please disable all plugins except visual composer, clear cache and reset cdn files. This should rule out a plugin conflict. Then try your images again.
Let us know if you still have problems with this and if you do please contact us at contact@tagdiv.com and provide wp-admin so we can login and investigate. Please also include a link to this topic.
Thank you!
You’re Awesome. Great Support. I haven’t seen support team like you. Great job, Thanks
