Hello
for our site http://www.jongeturken.com we use theme version 2.3.6 & visual composer 4.9, we have issues with our visual composer, we can see the widget codes but cannot acces visual composer to add elements & other stuff.
Is it possible that theme version 2.3.6 is in conflict with visual composer 4.9?
+Is it always needed to deleted the VC file via FTP? Isn’t it enough just to deactivate en delete it?
It seems very odd.
Thank you for helping
Kind regards
A.
Hi
After WordPress released V 4.5 there appeared a jQuery conflict in our theme, also older version of VC won’t work with it. We fixed this conflict and the current theme version available on themeforest, V3 works fine, also we included last version of Visual Composer plugin.
Try to update the theme at current version available on themeforest, V 3.0, also update Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ deactivate all other plugins, clear all caches and test again.
You don’t need to delete the plugin via ftp all the time, it can also be done from your dashboard. However sometimes may appear some issues with this process and ftp remains best way to upload the theme or a plugin.
I hope this helps.
Thanks!
