Mobile logo not showing

Posted in: Newsmag
Post count: 8

I’m having an issue now where my logo isn’t showing on the mobile version.

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Started at random, didn’t change anything, checked to make sure the image file itself is ok. Any advice?

Post count: 6535

HI

I’ve checked your site and mobile logo is displayed fine on my side: http://screencast.com/t/fSL7CMtKTl0 If you still have this issue try to clear all caches including mobile device cache then test again. Also try to access the site with different browsers and check how it goes.

Thanks!

Post count: 8

The issue is still there after clearing caches. Multiple users are having the same issue. It briefly displays properly when rotating the screen, then that white box pops over it.

Post count: 6535

HI

I still cannot duplicate the issue on my side and I can’t inspect it. When I access the site from mobile devices the logo is displayed fine. Please make sure that you access the site using one of the browsers included in this list: http://screencast.com/t/7QNRdSgsZZ Also if there is any specific configuration that must be followed in ordere to recreate the issue please provide more details about it.
In the mean time try to deactivate all plugin except Visual Composer then test the site again.

Thanks!

Post count: 78

Same issue here

Post count: 23312

Hello Larane,

Please ensure that you have cleared all your caches, purged CDN files if you are using the CDN system in order to achieve best results in the theme. Also, if you problem is still there, please provide your website URL so I can inspect it closer.

Thanks for your understanding!

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