Facebok SocialBox Does not work its showing me “0” like I uploaded the theme everything but doesn’t work.
Help here.
http://www.paradigmarc.org
i have the same issue
i completed all the required configuration as per the documentation but still not working
@all
Hi,
You will have to make sure you use version 4.1 of the plugin. Check your plugins section: http://screencast.com/t/AeyJgjwyCq
If you do not have version 4.1, then please update your sociual counter plugin by disabling and deleting files for your current version and install the one that comes bundled with the latest version of the theme.
Then please follow this guide carefully: https://forum.tagdiv.com/tagdiv-social-counter-tutorial/
After you set it up, please clear your cache and reset cdn files if you use it as the counter is affected by cache.
If you still have trouble with the facebook counter, please send us an email at contact@tagdiv.com and provide wp-admin so we can login and investigate.
Thank you!
Hi,
i found that i have the 3.1 version, so where can i found the latest version please.
thanks in advance
Hi,
Here is what I wrote above:
If you do not have version 4.1, then please update your social counter plugin by disabling and deleting files for your current version and install the one that comes bundled with the latest version of the theme.
The latest version of the social counter is bundled with the latest version of the theme. Please download the theme from envato and you can install the social counter from the archive you download.
Thank you!
Hi, i had 4.1 version only, still experiencing the same problem, we had more than 3000 fans, still it’s showing 0 fans.
Hi,
Please contact us via email at contact@tagdiv.com and provide a link to your site and wp-admin so we can login and investigate.
Thank you!
