Mobile theme is so bad

Posted in: Newsmag
Post count: 9

I originally liked this theme but I’m now looking for an alternative. The mobile theme is terrible. Worst I have seen. The image quality… GEEZ.. bad. So bad. I wish you guys realized that the majority of readers visiting blogs are now on mobile. So upset.. I have purchased both themes and won’t be using either. I noticed many others complained about the mobile theme and there has nothing been done about it.. as some of the comments were over 1 year ago. I’m not angry I bought this.. just disappointed.

Post count: 23312

Hello macdim,

I feel unhappy hearing these words from you. Please provide your website URL and also, please provide more details about your problem (you can add some useful screenshots where explain the problem) so we can further inspect it closer and also, so we will able to provide a more accurate solution in this regard.

Thanks for your understanding!

Post count: 9

I have but there is no solution. I have hired developers who can’t fix the problem and they all say the image quality is so bad. I actually bought both Newsmag & Newspaper themes.. but I wish I checked how they look on mobile.

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A refund would be better because this theme has given me nothing but stress and a headache. Can you see if you can get the image quality like the slider ? I have asked so many people.. everyone says there is an image problem with this theme but no one can fix it.

  • This reply was modified 10 years by Andrei L..
Post count: 6535

Hi

We’re very sorry for this bad experience.
The theme was made to be responsive and on mobile devices the site will always have the same layout as our demos. However if you are unhappy with our theme and you consider that is not suitable for your project we can refund you the money so you can go ahead and search for another theme which will better serve your needs.
The refund process is managed by envato and you just have to fill this form: http://themeforest.net/refund_requests/new

Thanks you for your message and again sorry for inconveniences.
Andrei L tagDiv!

Post count: 9

Thank you.. I have submitted refunds for both purchases I made.. Newspaper & Newsmag. Such a shame …. I loved this theme but I can not use it simply because no one knows how to fix the image quality on mobile which is very very bad quality. Thank you.

Post count: 108

I was writing the same about mobile images here .. i feel you macdlm 🙁

https://forum.tagdiv.com/topic/low-quality-thumbnails/

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