Hi,
Case: I am using the mega menu for categories on this website. The mobile version works fine. However, the mobile version is showings problems. On the mobile version the mega menu is not clickable.
Normal menu items are clickable, only the mega menu is not working properly. In the menu settings I use # for the link.
Can you guys help me out?
Best, Gabo
Hello,
I have tested your site and everything seems to be in order. The menu items work as expected. If i click on the menu items, the sub-menus will show. Please provide more details if this is not what you mean.
Thank you!
Dear Bogdan,
Thanks for the reply. I can confirm that the menu items: MBO / HBO & WO, work fine on the mobile version. However, the menu items: Actueel / Team, are not working properly. These are the mega menu with post images. I cant click on those items on the mobile version. So the menu items is visible but does not create a dropdown with at least the titles of the posts. The desktop version is working fine though. Looking forward to your reply. Best, Gabo
Hi,
Well they cannot work properly as the mega-menu does not show up on mobile if there are no sub-menu items. You will have to add a url to that menu item as the mobile menu will only show menus, not posts like the mega-menu on desktop. If your custom link leads to “#” and there are no sub-menus under it, there will be nothing to show and the link will be empty. Please add an url to your menu items.
Thank you!
Hi Bogdan, thank for the quick reply. I understand now that the theme does not offer the mega menu post on the mobile version.
I also understand I will have to add urls to the menu item, to create sub menu. However, the same menu is shown on the desktop and the mobile version. Is there a way to only change the mobile menu?
Hello Gabo,
Unfortunately, our theme does not have such an option that offers you a simple way to change the structure of menu on mobile mode, sorry! If you want to do these changes, please notice that this is not a simple task and require to do some additional customizations through code that involve custom work. If you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!
Thanks for your understanding!
Hi Catalin,
Thanks for your reply. Do you guys have another solution then for this problem? Because I don’t see the point of offering mega menu’s for categories if there is no solution handed for the mobile version. Looking forward to your respons. Best, Gabo
Hello Gabo,
Unfortunately, we cannot offer another solution in this regard because the theme has not been designed to use two different menus on the desktop and mobile mode, sorry! Please notice that you can develop our theme and add some options to add another menu for mobile but it requires custom work and we cannot provide this service at the moment, sorry! If you are not aware of these steps, please consider hiring a freelancer/developer to help you!
Thanks for your understanding!
