I’d rather not reveal the url for my website here, but I’ve had some substantial problems with the Newspaper theme ever since creating my website. Every few days, all the settings on my website reset and revert back to default settings. This is absolutely unacceptable because every time it reverts to default, it erases hours and hours of work I’ve put into customizing my website. In addition, sometimes the theme just randomly deletes all of my custom logo images (including favicons and bookmarklets). Again, this is not acceptable because, when this happens, my website is virtually useless to visitors. I could lose serious traffic because of this.
Yes, I can revert to my settings by importing theme settings, but I just did this and my website still isn’t functioning 100% correctly. For example, some of my articles are still filled with strange characters, forcing me to re-upload those articles. Luckily, my webiste is still in the early stages of development, but I plan to have several thousand unique visitors a month in the near future. To be taken seriously, I need a theme that is capable of handling this type of traffic without having a website full of embarrassing bugs. Please help me fix these problems because, as of now, this is extremely frustrating and troubling. My website is extremely important to me and I simply cannot have this happening. I just can’t.
Thanks in advance for your help.
Hey!
Note couple of things, “theme” cannot delete your settings, or remove images, etc. This is more likely an issue with under-powered settings, or plugin, or caching problem.
Obviously you need to ensure you have enough memory allocated to php both via server settings and in your wp-config file; limit plugins that conflict with others, and have a caching plugin setup properly to not destructively rewrite page content randomly serving broken cached copies of pages.
You can also keep backups of your settings to not “recreate” work, if you have an ongoing infrastructure problem, as well as tools > export, and copy/dump mySQL settings after/before major WP and deploy updates.
Likely you should ensure you check your memory settings, turn off all caching plugins or auto-minify/automization plugins, anything from Jetpack rewriting content, etc. and then test your site and check error logs (which you should be doing periodically in this type of situation — what errors are you getting? Did you turn on debug mode in WP to see what errors are in place “right now” ?).
Only you can manage your own server and framework settings — theme is merely a style box on top of your base setup and cannot “delete your content” randomly or intentionally.
I don’t work here, but have been doing webdev for 21 years and working with WordPress since end of 2004; so just some feedback and pointers on how you might approach debugging your issues today.
Best of luck!
