have a nice day;
The news ticker is not moving!
I was surprised by the emergence of a large white space on the left in the main interface
You can log on the website and preview the problem.
Move to the left to see the white space
http://www.elhourriya.net/wp/
I hope the solution
Hello seifdine,
Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme and rule out the conflicting pluigns. Also, please try to clear the server cache if you have it or if you do not know about this, please request to your hosting provider. Also, if you are using the CDN system, purge all the files and test it again. Usually, these types of problems come from these causes.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello again;
She told me the hosting company thus:
“There is no server side caching on this server.”
The solution to the problem news ticker is done
But the problem of the white page does not linger.
I hope the solution
Hello seifdine,
I have checked your website and I saw that you are using the RTL mode for the theme. Please keep in mind that the theme has no RTL support because it has been designed to be used in this layout, sorry!
Unfortunately, we have no plan on implementing it in the near future. Implementing RTL support in our theme will require 2 style.css files and it will add significant “weight” to the theme. Using the RTL mode means that lots of elements have to be adjusted and this thing involves custom work and we cannot provide this at the moment!
Please try to do a simple search of our forum and you will see that our team offers support only for theme related problems and which not require additional customizations. Please check again our support policy here -> https://forum.tagdiv.com/support-policy-2/
Thanks for your understanding!
Thanks your
Hello Catalin;
And thank you for your dealings good;
I have the inauguration of a new template without modifications on another site for the experience, I have found that the problem in the template.
Preview from here:
http://newrim.net
Briefly;
You install a new version without any additions or modifications and figured out the problem, I hope you will understand it, and wait for a positive response, the best greetings to you good health and wellness.
Hello seifdine,
I have checked your website and I saw that you do not have the right version of Visual Composer, as you can see here -> http://screencast.com/t/q1p7JfsO Please ensure that you are using the latest version of required plugins in order to achieve best results in theme (Visual Composer 4.12 and Social Counter 4.1).
Thanks for your understanding!
Thank you for your co-operation ;
You update your additions , but the problem is not solved .
White space and still refuses to leave 🙁
Please Help
Hello seifdine,
Unfortunately, please notice that our theme does not have an RTL support and that’s why the mobile menu will appear on the desktop version. As a quick fix in this regard, please try to use the code below and place it in Theme panel->Custom CSS area but still you will also need other additional customizations which cannot offer them because we cannot provide custom work at the moment, sorry!
The code is ->
.td-menu-background,
#td-mobile-nav {
display: none;
}
.td-menu-mob-open-menu .td-menu-background,
.td-menu-mob-open-menu #td-mobile-nav {
display: block;
}
If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you!
Thanks for your understanding!
Hello Catalin;
The problem has been resolved, thank you very much Catalin you are the best 🙂
You my best greetings
