child theme

Posted in: Newspaper
Post count: 80

I did the installation child theme
and spoiled the sidebar is normal? .. What happened?

and suddenly began to operate the SMART SIDEBAR
while before was not working .. and again after it stopped working.
while I have the ENABLED

Post count: 22421

Hello,

If things go wrong when using a child theme it probably means the child theme was not created properly or you have some custom code in there that alters the theme functionality. Please re-created the child theme using this guide: https://forum.tagdiv.com/the-child-theme-support-tutorial/
There is a child theme starter in the theme main archive: http://screencast.com/t/uvUSYhOPm7J

Thank you!

Post count: 80

now passes by hand the widget.
the smart sidebar continues not to work and not to blame the child. I have two licenses for theme and do not work
(smart sidebar) nor the second in which I have not the child

Post count: 7909

Hi,

Do you have any custom modification in your child theme files?
If you have, please make a backup and install the unmodified child theme provided with the theme, you can find it in code folder and check if you still have issues.
Also check this without any plugins active except Visual Composer and clear all your caches.
Let us know how it goes and if the issue persist please contact us via email at contact@tagdiv.com and provide wp-admin access and we will take a look. Also paste a link to this topic.

Thanks!

Post count: 80

Check your e-mail

Post count: 7909

Replied via email!

Viewing 6 posts - 1 through 6 (of 6 total)
The forum ‘Newspaper’ is closed to new topics and replies.