Hi Support,
I use the Newspaper Theme 7.3 but when i change option in theme panel as header style, categories setting, block setting, ADS, mobile theme i’ve change option setting and save setting but setting not change.
– header style can’t change
– ADS can’t empty text in text area for insert code
– Modules/Block when switch to on can’t change back to off
– many option on/off setting when switch to on can’t off
– some option setting can change but when i need to change again it’s not work.
i install WP super cache plugin follow by theme document but still same problem
Hello,
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it.
if you have the ‘wordfence’ plugin, please set the firewall to learning mode for the theme panel to work properly. Also you can check your system status and increase the parameters according to this guide:
https://forum.tagdiv.com/system-status-parameters-guide/
Thank you!
i do follow your recommend disable all plugin,clear cache. i don’t use cdn and wordfence.
but still not working i can’t change setting and not empty text
Hello humans,
Try to update the theme to the latest version of it (Newspaper 7.4) and also, update the required plugins (Visual Composer 4.12.1 and Social Counter 4.1). Check your system status and increase the parameters to the higher value according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
If your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin), FTP access so we can further inspect it closer your setup page. Provide the link of this topic so we can easily identify you.
Hope this helps!
Thanks for the message!
Hey @humans,
Your link is clean when you are log in?
I mean: http://yourdomain/wp-admin
I ask you because some host providers using different cache sistem and if your link begins with the port 8080 that is the problem.
