Hi,
on this site:
http://cbpeedee.com/
Using the “slide” block at the top of the page. It is only showing one of the posts even though I have it to show 5 posts in the settings and there are more than 5 posts for it to choose from. When someone clicks to advance the slide it just comes up blank.
I did (on a test site) try updating the theme and plugins already but that did not result in any change.
How can I fix this so it will show more than 1 post?
Thanks!
Hello,
You have errors in your browser console regarding the theme JS: http://screencast.com/t/y2oCRwBL7
These are usually caused by plugin conflicts.
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then test the slider again.
Let us know how it goes
Thank you!
I did what you suggested with no luck
Hello,
Please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate this issue. Please also provide a link to this topic so we ca identify you.
Thank you!
Hi again, I sent an email a couple of days ago with the info. Any luck?
Thanks!
Hi
Replied you via email.
Thanks!
Never got the reply. Can you either answer here or reply again please. THanks!
HI
It seems that the email was not sent, also it’s a strange ting that we didn’t get the auto-reply until 3 hours ago: http://screencast.com/t/WXPuGGygr This was my message:
Hi
Sorry for the late reply but we don’t work on weekends.
I’ve managed to login on your site and the issue seems to be related with this element from the homepage: http://screencast.com/t/YW3Alp9qul I’ve made a clone of your homepage but I’ve removed the indicated element and now the slide works fine, here you can see the page: http://cbpeedee.com/tagdiv-test/ That page is private so only site’s admin can see it.
Please check the indicated element and make sure that it won’t break theme’s functionality.
Thanks!
Andrei L tagDiv!
Let us know if you need further assistance on this.
Thanks!
OK thanks for the help!
