Hi,
Our site is down from morning, dont know what happened. When we delete all the plugins including required plugins the site is opening with improper layout as visual composer is deleted. If we install(not even activated) then site is not opening. if we are logged in to wp-admin then the site is available. Its not available for users. Could you please look into it.
Our site url is: https://goo.gl/5n9Ezg
I have updated the newspaper theme on friday, but i havent updated the visual composer plugin, is this the issue? i just downloaded and updated visual composer, still experiencing the same issue.
thanks
You should update the plugins that come with the updated theme, per the install/upgrade docs.
Be sure to clear caching, reset CDN with any updates, also.
If it “suddenly happened” two days after updating the theme could be anything: web server update, hack, etc. If you have automatic updates turned on, WP might have updated something and broken site — theme doesn’t break the site randomly 2 days after update, in my own experience (I don’t work here).
You can try
a) not using child theme
b) theme needs VC if you have used it for anything like home page; or some of the CSS isn’t there. If you’re using the beta TD Composer, then only those blocks supported by TDC will work, any “special” VC blocks will not.
c) switch to default theme
Note you have a number of errors on your site for font not loading, missing image, and “OTS” parsing error related to font not decoding. Use F12/console in chrome to see browser errors.
