Hi,
using..
Newspaper 7.3
Using a child theme
WordPress 4.6.1
We did the theme update and now the top navigation menu is missing its white background, AND the logo is being overlapped by the top menu on the site.
We have header style 2 activated, as it was before the theme update.
If you scroll things do change and look correct, but on page load its not right.
Here is a link to the site: http://j.mp/2d5AIMG
Let me know if you have any questions and what might be the fix.
Hello berchman,
I have inspected your website and I saw that you are using the 7.3 version of the theme. Please update it to the latest version of the theme via FTP because this is the surest method in this regard. Do you have made some customizations in your Child Theme? Please notice that, most likely, this type of error come from your additional customizations which you have in Child Theme. Try to adjust all of them to the latest version of Child Theme which comes bundled with the theme. Here – > http://screencast.com/t/5rcoKHUOT , you can see what type of files were changed in the latest update. The link is here -> https://themeforest.net/item/newspaper/5489609
Thanks for your understanding!
I’ve updated the theme to 7.4 and we still have the issue.
I also used the new child theme files and still the menu is not fixed.
Let me know if you have any questions.
Hello berchman,
Do you have any additional customization through code? If you have this, it is possible to influence and cause this problem. Please leave the theme in the default state and check the results. Also, if your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer and also, so I will be able to provide a more accurate response.
Thanks for your understanding!
Hi Catalin,
It appears that some custom javascript intended to load typekit to help elimintate the FOUC is causing the issue.
Bummer now is that the menu has appeared, but we have the FOUC (Flash of unstyled content) back now with the site. The typography loads in another typeface before rendering correctly. I had multiple tickets in the past on this issue and I was never able to resolve it directly with your support. We had to write our own code to solve it.
So now I am wondering how to solve the FOUC issue.
Let me know if you have any questions.
Thanks,
Bert
Hello berchman,
I have checked your website and I saw that you are using the Speed Booster. I suppose that you are referring to the appearance of a flash when you enter on your website…firstly is loaded a style and then will appear another style, right? This behaviour appears when you have additional customization through custom CSS code. Please notice that the CSS are working in cascade and the first time will take the code from style.css that is set it by default and then the theme will take the custom code that you have changed from Theme panel and practically this flash is generated by this cause. As a workaround, you have to check your style.css and try to add directly in this file your desired custom code. So, if your problem is still there, please try to revert the theme to the default settings, without any customizations and let us know how it goes. Also, you can try to make a new fresh install from scratch with the latest version of the theme and check the results.
Also, please make sure every time you cleared caches.
Hope this helps!
Thanks.
