Visual comp doesn't work

Hello everyone,

I work to my website for a few days and VC did work well. After a 2 days break in which a didn’t logo into my site account i wanted to start working again. But I realized that I can modify anything in widget menu. After that I try to work on my first page with VC but I wasn’t able to do any change.
I follow the steps, I deactivated and uninstalled the plugin and after that i reinstalled it but the plugin still won’t work.

Please help!
Regards

Hi A,

1. Deactivate and remove the VC plugin from WP dashboard
2. Install WP-Optimize plugin and delete the transient
3. Go to the folder plugins in your theme, unzip the js-composer. You’ll obtain a js_composer folder
4. Log in to FTP and upload this folder (js_composer) into the plugins folder
5. Log in WordPress, go to the plugins and activate again VC
6. Delete your cache

P.D.: take care, sometime when unzip/unrar compress files is generate folder into folder. I mean you’ll see a folder and inside that folder you have again another folder with the same name. Always use the folder that is inside for upload to FTP.

Cheers.

• This reply was modified 9 years by nairolf.

Thank you for you answer,

I find out the problem, I installed a plugin that doesn’t work with the theme. After I uninstalled it everything went back to normal.

Again, tanks a lot for your info

HI

Thanks a lot @nairolf for your help.

@allexandru glad you have manage to fix this.
Thanks for letting us know and fore your message.