I have problem with theme panel

Posted in: Newspaper
Post count: 14
AdamAL
#135836
Sep 27, 2016 at 11:14 am

I am trying to change an ad, but when i press the button “save settings”…

loading, loading, loading for three hours
dytikesmaties

Post count: 6535
Andrei L.
#135891
Sep 27, 2016 at 1:47 pm

Hi

Please make sure that the parameters from system status have at least the values indicated in our documentation: https://forum.tagdiv.com/system-status-parameters-guide/ also try to deactivate all plugins except Visual Composer, clear all caches then test again.
If the problem persist check browser’s console while you’re saving the settings. If the settings cannot be saved there shroud be an 403 or 404 error which refers at admin-ajax.php file.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

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