Hello,
Every time I click on any of the links in the sub footer, contact us, terms of use, etc. on the mobile phone, the following messages appear in my Php error log immediately.
Non of the information in the links are viewable.
[05-Oct-2016 21:42:28 UTC] PHP Fatal error: Maximum execution time of 30 seconds exceeded in /home/xxxxxx/public_html/xxx/wp-content/plugins/td-mobile-plugin/Mobile_Detect.php on line 1214
The website is globaleat.net/eng
Any help to resolve the issue is much appreciated.
Thanks,
Nik
Hello Nik,
Please increase your system status parameters according to this guide: https://forum.tagdiv.com/system-status-parameters-guide/
Thank you!
Hi Catalin,
I increased the parameters and added the code
define( 'WP_MEMORY_LIMIT', '64M' );
The problem still persist for the footer mobile menu links, contact us, terms of use, etc. on the mobile phone. There is no issue if the footer mobile menu is removed.
I understand that Visual Composer, page builder does not work on mobile theme, so I changed the content to a regular page content. Still can’t resolve the issue.
Any other suggestions to resolve the issue is appreciated.
Thanks,
Nik
Hello Nik,
Please try to make a new fresh install from scratch with the latest version of the theme and the latest version of required plugins. Also, if you are using some untested plugins, please try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme and rule out any conflicting plugins. After you have followed these steps and if your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can inspect it closer your setup page. Provide there the link to this topic so we can easily identify you.
Thanks for your understanding!
