I have just purchased this theme today a have started setting it up on my site, after installing the social counter plugin i went on to place my links in the appropriate blocks after saving and going back to check the home page social counter widget i noticed that the data was wrong, just the amount of fans, likes and subscribers its pulling in
i dont mind it being like that but i dont want someone clicking on one of my links and seeing the numbers aren’t the same
Hello puggsy21,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer. Also, provide there the link to this topic so we can easily identify you.
Thanks.
im just wanting to find the location of the demo name tagDiv for the social icons just so i can change them and see how things will look before i wipe it all and start using the visual composer
i tried looking in the database for the name but was to many entries to go through, im guessing you have them manually inserted in one of the demo files as after i change the names in the theme panel nothing updates
Hello,
If you want to modify the social counter users you will have to edit each social counter element. If it;s on a page you need to edit the page in visual composer and add your own info in these boxes: http://screencast.com/t/BOsUXkzB or if the social counter is added in the sidebar as a widget, you need to access the widgets area and change the id;s from there: http://screencast.com/t/dzGgmcMg
Thank you!
Same issue. The facebook fan count shown is wrong. What’s the fix ?
Hi,
Please make sure the proper settings are made on your counter and make sure your id is set properly and your facebook fan page is set to public:
https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
If you still have trouble with the counter please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer. Also, provide there the link to this topic so we can easily identify you.
Thanks.
