Menu problem after update

Posted in: Newsmag
Post count: 20
Dannyn82
#142589
Nov 7, 2016 at 3:06 pm

Hi,
Just updated scaffmag.com with the latest version of the theme and found we have an issue with the menu (and other formatting problems). i’ve rolled back the version now but can someone shed some light on this problem? Screenshot at link below

http://www.clipular.com/c/4747959136944128.png?k=sHzHxrEV3hiKs0QEdNCNgDyHiQI

Thanks

Post count: 23312
Catalin
#142635
Nov 7, 2016 at 5:01 pm

Hello Dannyn82,

I have inspected your website and I saw that you are using some untested plugins which can interact with the theme and cause a lot of unknown issues. Please try to disable all of them and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Also, clear all your caches, purge CDN files if you are using the CDN system and check the results.

Hope this helps!

Thanks for the message!

Post count: 20
Dannyn82
#142831
Nov 8, 2016 at 5:30 pm

Hi Catalin,

We have gone through all the plugins as advised, we found that the CDN was the issue, when the CDN was de-activated through W3 Total Cache the site issues went.

How can I reactivate CDN without causing problems ?

Thanks.

Post count: 23312
Catalin
#142892
Nov 9, 2016 at 9:07 am

Hello Dannyn82,

Please keep in mind that the W3 Total Cache plugin is not tested with our theme and can create a lot of unknown issues, like this. Please try using our recommended caching plugin which is WP Super Cache and check the results.

Thanks for the message!

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