Hi Admin,
I am following my question below..as you suggested to create ticket here. I disabled all plugins except visual composer, then i installed “WP Super Cache” and “cleared all cache” and reset cdn files if you use it. Then i tested the editor role, it worked.. But when i activated plugin from admin. the issue is still same as i mentioned”I created a New User as an EDITOR, but i am not able to edit any post & not even can create a page or add new post. when i am clicking on to edit post or add new post it just shoe blank white page. i tried different browse as well.
But everything working fine in admin before doing anything and now. Please suggest
Thanks
Ranj
coast2coast1 PURCHASED SUPPORTED
about 10 hours ago Flag
Hi AdminI created a New User as an EDITOR, but i am not able to edit any post & not even can create a page or add new post. when i am clicking on to edit post or add new post it just shoe blank white page. i tried different browse as well.
Thanks
tagDiv AUTHOR
about 1 hour ago Flag
Hello,Our theme does not change the default user roles and capabilities of wordpress: https://codex.wordpress.org/Roles_and_Capabilities If your user roles are not working properly, please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then test the user role again.
If you have any further questions please open a new topic on our official support forum at https://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
Hello,
And what plugin might that be. you mentioned that after removing the plugin, the user roles worked again. It means that the plugin you use is not compatible with the theme or another plugin. You will have to identify what plugin causes the isue and remove it.
Thank you!
Hi Admin,
There are 2 plugins which are causing this issue. I deactivated one by one plugin and found both following plugins are causing the problem.
Plugins: Slim Stat Analytics & Unite Gallery Lite
But i need a plugins for STATS & also for VIDEO GALLERY as i don’t like the layout style of Newspaper7 Video Gallery. I tried Jetpack but it wiped out the whole data of website, luckily i had the backup at that time. so JETPACK did not worked.
Please suggest which Stat Analytics & Video Gallery plugins works best with newspaper 7
Thanks
Ranj
Hello Ranj,
Unfortunately we cannot recommend any such plugins as we have not tested any. The tested and approved plugins to use with our theme are these: http://screencast.com/t/y7dDBmeKgNo
Any other plugin is not tested and used at your own risk.
Thank you!
