Category filter

Posted in: Newspaper
Post count: 16
ex501
#145269
Nov 26, 2016 at 10:49 am

Hello guys,
I have small issue with the category filter on block 1. When I try to filter categories with ID, (add more categories) it only pulls the first one. Am I missing something?

– Yes, I did clean browser cache and cookies from this url
– Yes, I left “show all categories” drop down option on default
– I have no installed plugins except two of yours (social counter and visual composer)

My website temporary URL is: http://162.144.182.23/~brckodan/ and category is “lifestyle” (the pink one)

Please, take a look into it.

  • This topic was modified 9 years by ex501.
Post count: 23312
Catalin
#145446
Nov 28, 2016 at 1:05 pm

Hello ex501,

I have tested on my site and the block seems to work as properly if I filtered it by more than one category. Please try to disable all the untested plugins if you are using something like this, clear all your caches and check again the results.
If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page.

Thanks for your understanding!

Post count: 16
ex501
#145448
Nov 28, 2016 at 1:12 pm

Hi! Thanks for reply!
I have only one plugin installed that’s not related to your theme and I have tried disabling, but had no results. I have also tried clearing browser cache, with EDGE, CHROME AND MOZILLA.

I will send you now the login info and please take a look.

Post count: 23312
Catalin
#145531
Nov 28, 2016 at 4:33 pm

Hello ex501,

Replied via email.

Thanks.

Post count: 16
ex501
#145575
Nov 28, 2016 at 7:38 pm

But not solved yet!

Post count: 16
ex501
#145590
Nov 28, 2016 at 8:44 pm

Problem solved!!

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