Hello!
I use a Google Maps plugin – Google Maps Easy – and there is an issue: anytime the user zooms in or zooms out, the google map turns into grey. I troubleshooted the issue with the tech help of the plugin developer and it turns out it’s a problem with the theme.
This is the latest e-mail I got from them:
“We found that map doesn’t zoom correctly because the new data for map is loading but is not applying to the map. All Google maps refreshed automatically after any action which changes its appearance. It is base action of Google Maps API. But in your case it is not happens.
The reason of problem can be in the conflict of our plugin and theme of your site or conflict with another plugin which can influence to loading of data.
To check it please switch your site to any standart WP theme and check is problem still exists? If yes – please turn off all your plugins except Google Maps Easy plugin – and check the map again. If problem is gone away – you just can turn on plugins one by one and finally find the conflicted plugin.”
Well, yes, it works OK with the default WP theme. It doesn’t work well with your theme even if all plugins are deactivated.
Any ideas for fixing this?
Sample where the issue occurs: http://www.visitar-praga.com.pt/o-palacio-de-pruhonice/
Hello,
Yes, I can see the issue but the plugin is also not tested so you can also test another plugin. The plugin is not on our tested and recommended list so i cannot provide any solution for untested plugins. Unfortunately not all plugins work with premium themes. Sorry
Try a few other plugins for google maps as there are quite a few to choose from.
Thank you!
