I noticed that any link I make on my website doesn’t load on a mobile device if I have “Open in new tab” selected. The links always work fine on desktop but will just say “Loading…” and never load on mobile (again, only if they open in a new tab. If i don’t have that checked they work fine). Also to note this only happens in certain mobile browsers it seems like, for example Twitter’s browser. I have been getting a lot of complaints as I have a lot of followers on Twitter so this issue is very important. Hope their is a solution. Thanks!
Example page with links opening in new tabs – http://justfreshkicks.com/october-8th-release-links/ (Links work on desktop, but don’t work on certain mobile browsers like Twitter’s)
Page with links NOT opening in new tabs (links work on all platforms) – http://justfreshkicks.com/adidas-yeezy-350-boost-v2-black-white-early-links-retailers/
Hello justfreshkicks,
I have inspected your website and I saw that not all of your links does not have target=_blank rule and that’s why its not display in new tab, like this -> http://screencast.com/t/Lhl4FevO For more information about this rule, please consult here -> http://www.w3schools.com/tags/att_a_target.asp
Thanks for your understanding!
Thanks!
I added that code into the custom HTML part and all the links seem to have that now.
However, that still didn’t seem to fix the issue.
Links on certain mobile browsers (like Twitter) that i have to open in new tabs still wont open (like here http://justfreshkicks.com/october-8th-release-links/)
Thanks for the help
Hello justfreshkicks,
Please keep in mind that this is not a right theme behavior. I have checked your website and I saw that you are using some untested plugins which can interact with the theme core and cause a lot of unknown issues. Try to disable all of them and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.
Hope this helps and let us know how it goes!
Thanks for the message!
Thanks for the reply!
So I am still facing the issue with links not opening in new tabs on bulit-in mobile browsers, like Twitter’s and Instagram. It works on desktop but not mobile. And it also works on Safari, but not built in browsers like i mentioned above.
If the problem is plugin related, can I deactivate each plugin one by one and check if it had any affect on the links not opening in new tabs on mobile? Or do I have to delete ALL the files of the plugin, not just deactivate it?
Thanks for the help!
Hello justfreshkicks,
I have checked your website on my mobile phone and the links still working fine on a new tab. Also, please notice that the Twitter and Instagram browser is too different than the standard browsers which are Chrome, Safari, Firefox, etc. and there might be something because of them and not function properly. The theme has not been tested in this regard and we cannot provide an accurate solution in this regard, sorry! You should change the browser with one of this recommended list like this -> https://www.screencast.com/t/cAUMOm7C
Thanks for your understanding!
