Some error message under post New installing

Posted in: Newsmag
Post count: 3
samstraka
#148775
Dec 17, 2016 at 5:55 pm

Hello I have installed Newsmag and I tried to make first testing article and I publicized it.
When I click to this article I see under this article some error messages but I don’t know what can I do for their eliminating.
See: http://skyrunnerseries.cz/2016/12/14/ahoj-vsichni/

Post count: 23312
Catalin
#148894
Dec 19, 2016 at 10:29 am

Hello samstraka,

I have inspected your page and I did not saw any errors, as you can see here -> http://screencast.com/t/KxTVHf6Qo4 Try to clear all your caches, purge CDN files and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Post count: 3
samstraka
#149113
Dec 20, 2016 at 12:10 pm

Sorry but I installed other new theme for my testing. Therefore your screenshot is from this other theme then NewsMag. Here is actual screenshot with error messages under the post:
https://www.screencast.com/t/y0M0i0YyQ
Thanks for your tips
Sam

Post count: 3
samstraka
#149115
Dec 20, 2016 at 12:29 pm

I am not satisfied with your theme NewsMag what I bought. Is it possible to return it back with your refundation of my payment ?
What can I do for it ?
Sam

Post count: 23312
Catalin
#149171
Dec 20, 2016 at 4:16 pm

Hello samstraka,

I feel sorry that I heard this. Please ensure that you are using the latest version of the theme via FTP because this is the surest method in this regard. Also, please make sure that you have enabled the Visual Composer and the others required plugins.
If you are unsatisfied by the theme, please ask for the refund here – https://themeforest.net/refund_requests/new and we will agree with it. We don’t want to have unhappy customers!

Thanks!

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