Strange homepage appearance

Posted in: Newspaper
Post count: 2
antisemitism
#149277
Dec 21, 2016 at 1:22 am

Hi,

Our homepage, everydayantisemitism.com is displaying strangely in that:

1) The social counter is completely white so that it cannot be read

2) The big grid slider at the top of the page is not displaying

Please help!

Many thanks!

Post count: 23312
Catalin
#149378
Dec 21, 2016 at 11:47 am

Hello antisemitism,

It is not enough to update only the theme. You should update all your required plugins which come bundled with the theme packet. Remove the old version of Visual Composer and Social Counter and install the version for these plugins which come bundled with the latest version of theme, clear all your caches and check the results.

Thanks for the message!

Post count: 2
antisemitism
#149389
Dec 21, 2016 at 12:15 pm

Hi Catalin,

The social counter is now visible, but the Facebook follower count is wrong (we have checked the app key and secret) and the big slider at the top of the page still doesn’t appear.

Thanks for your help!

Post count: 23312
Catalin
#149439
Dec 21, 2016 at 3:57 pm

Hello antisemitism,

Please send us an email at contact@tagdiv.com with your log-in information wp-admin so we can further inspect it closer your setup page. provide there the link to this topic so we can easily identify you.

Thanks for the message!

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