Backend Visual Composer Broken

Posted in: Newsmag
Post count: 8
ohno
#150384
Dec 28, 2016 at 6:36 pm

I have broken Visual Composer in the backend after update.
Here’s the console message Uncaught ReferenceError: tdUpdateAvailable is not defined at HTMLDocument.td_theme_update (td_wp_admin.js:40)

Post count: 9544
simchris
#150419
Dec 29, 2016 at 1:40 am

Try doing clean install of the version of VC included with the latest theme version; as found in the /plugins/ folder from ‘all files’ zip download; delete old version in your /wp-content/plugins/ folder via FTP, upload new version.

  • This reply was modified 9 years by simchris.
Post count: 8
ohno
#150474
Dec 29, 2016 at 10:05 am

Thanks Chris!
I was trying clean installation of the plugin, and also updating from the patch folder, and both ways didn’t work.
But I’ve resolved the issue by downgrading(!) the plugin from 5.0 to 4.12.1

Post count: 23312
Catalin
#150497
Dec 29, 2016 at 10:51 am

Hello ohno,

Please keep in mind that the theme is fully tested and compatible with Visual Composer 5.0.1 which come bundled with the latest version of the theme which is Newsmag 3.3. If you are suing some untested plugins, please try to disable all of them and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. If the problem is still there, try to make a new clean install from scratch or create a new sub-domain only with the required plugins, clear all the caches and check the results. For them updating, use the FTP method because this is the surest and safe way in this regard.

Thanks for the message!

Post count: 9544
simchris
#150572
Dec 29, 2016 at 6:20 pm

Also seems to help, after update

a) resave permalinks
b) clear all ‘transients’ with wp-optimize plugin

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