Install the theme and plugins without problem, and everything worked fine, but after a month functions of the VC plugins stopped working, like the option of “media grip”, “icon”, “carrousel” and others.
Update the theme and continue the same, update the plugins with the latest update available in the folder of the topic and worsen, stopped working completely the VC, in pages that had already designed and new pages.
Selecting items to edit on pages created before the fault is loaded until loading nothing.
What is the problem with the plugins? Or how could you fix it? I need all the functions and something like an already designed gallery located visibly in my page disappeared by the fault and I can not edit it or replace it because it does not work.
Please I need your help, these failures I can not let them pass because I can not work and it alters notoriously my page and its design.
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
