Hi guys, I’ve looked in the forums and can’t find a solution. Hope you can take a look.
I have two slide elements and a news ticker on my front page. The news ticker is not showing up at all, and the two slide elements don’t actually slide, they overlap headlines so you end up with something that looks like this:
Everything worked well for a while, then something broke. I suspect it may have had something to do with Jetpack, but I have tried disabling all my plugins, reinstalling wp-admin and wp-elements, and even doing a full clean install and restore of my WP site, and nothing has fixed the problem.
Would you mind taking a look and seeing if you can solve the problem? Thanks!
Chris
Hello keeltyc,
I need your website URL so I can take a closer look at it. Ensure that you are using the latest version of the theme without untested plugins which can interact with the theme core files and cause a lot of unknown issues. Clear all your caches and check the results.
Thanks for the message!
Thanks. My URL is christopherkeelty.com
I have already tried disabling plugins, clearing cache, etc. I appreciate your help.
Hello,
This is a js issue and you have the error in your browser console to prove it: https://www.screencast.com/t/ZaTN3hE1NAja
This is usually caused by plugins but it can also be an ad an analytics code not added properly or a custom code in your theme panel or child theme or to the theme files directly. Lots of things can affect the theme js.
Try to remove the ads and analytics, and any at all custom code.
Thank you!
