Theme Activation

Posted in: Newspaper
Post count: 5
indeepblue
#152869
Jan 14, 2017 at 9:46 pm

Hello,

I purchased the theme, but i can’t activate it.

I’m getting this error.

“Sorry, you are not allowed to access this page.”

Can you help pls?

Best Regards

Post count: 11
190degrees
#153027
Jan 16, 2017 at 1:32 pm

I have the same problem.

Post count: 22421
Bogdan B.
#153221
Jan 17, 2017 at 9:34 am

@ both.
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate.

Post count: 14
ohmichea
#154699
Jan 25, 2017 at 7:17 pm

Did you figure out the problem? Mine is doing it too

Post count: 22421
Bogdan B.
#154839
Jan 26, 2017 at 11:44 am

Hello,
You should also contact us via email and we will fix the issue. Basically the theme has to be unregistered and registered again but we need access to your site in order to do so. Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and fix the issue.

Thank you!

Post count: 1
Karol
#158968
Feb 19, 2017 at 3:39 pm

I have the same problem , Did you figure out the problem?

Post count: 22421
Bogdan B.
#159140
Feb 20, 2017 at 2:48 pm

Hi,

If you also experience this issue please also contact us via email and we will reset the theme activation for your site.

Thank you!

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