Hello support team,
I bought the newspaper theme yesterday and try to adapt it now to my existing site.
However, when I went to the Visual Composer Settings, chose a page and post type
and tried to save it, I was asked to fill in my FTP Connection Information.
When I did that, I got this message: “Sorry, you are not allowed to access this page.”
What does it mean? Why doesn’t it work?
Thanks a lot for your help!
Best regards,
Gunnar Erth
Hi,
This happens when wp does not have permissions to modify the filesystem directly. Dose this happens when trying to install plugins? If you do not manage your server contact your host provider and ask them if this behaviour can be changed. If you want us to take a closer look at this please provide your ftp and wp admin login details and we will have a closer look at it.
Contact us via email at contact@tagdiv.com and also include a link to this conversation.
Thank you!
