This error is showing up at the bottom of my site to the public:
Notice: Trying to get property of non-object in public_html/wp-content/themes/Newspaper/includes/wp_booster/td_menu.php on line 174
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
It would be nice if every error didn’t require 8-10 hours of work to troubleshoot. Just once, it would nice to get the answer or information towards it.
Unfortunately debugging is not an easy process but it should not take up to 8 or 10 hours. You deactivate plugins, clear cache and reset cdn files or disable the child theme in 10 minutes tops. What is taking 10 hours?
If by making the steps I provided above did not do it, then please contact us via our email address at contact@tagdiv.com and provide wp-admin so we can login and investigate.
Thank you!
My business is a website. It’s live and is my full time income – so I can’t deactivate anything or I lose $$$$$. So that leaves cloning the site and going through the plugins one by one. The cloning alone requires at least an hour. Then all the plugins. So yes, it’s a full days work.
I understand but you should also be careful with plugins especially if they are not tested and recommended with our theme. For each plugin marked as tested and recommended we create the proper implementation for them on each update. We cannot do this for every plugin out there. A plugin could be compatible with one version and become incompatible in a theme update. This is the case with plugins as they are created for the standard wordpress code and premium themes are custom made.
Thank you!
Spoken like a purely technical person and not someone who understands that the main goal of some websites is income-generation. The technology is there is to support the revenue – not the other way around.
Without the untested plugins, there’d be no income. Without income, there would be no reason to have a website at all or purchase any themes.
So please – point out which of your “tested” plugins falls in the income-generation category??? Sticky banners, rotating ads, affiliate links, datafeeds, etc?????
Hello nycinsider,
Sorry for the inconvenience, but please notice that we only provide support for default theme state without any untested plugin or additional customizations. Please understand this because as you know, exist a lot of plugins which are not compatible with the theme and which interact with the theme core files and cause a lot of unknown issues. So, please notice that the first step to begin the debug to your website is to turn off all of yours untested plugins to rule out any conflicting plugins and then we can take a closer look at your backend. Please keep in mind that since our theme are going as expected on the demo site and it would mean that we should work as properly on your side, right? If is not work as properly, it means that the problem comes from your side, untested plugins, conflicts, additional customizations, etc.
Thanks for your understanding!